Privacy Policy

Effective Date: July 19, 2026
Last Reviewed: July 19, 2026

1. Introduction

Bay Capital Mortgage Corporation, NMLS #39610 ("Bay Capital," "we," "us," or "our"), respects the privacy of consumers who inquire about, apply for, or obtain mortgage products and services through Bay Capital or its authorized mortgage professionals.

This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you interact with our website, submit an inquiry, request mortgage information, use our digital tools, communicate with a mortgage loan originator, or apply for mortgage financing.

Bay Capital's official corporate privacy policy is designed specifically for consumers obtaining mortgage products or services. Consumers who enter into a mortgage transaction with Bay Capital may also receive a separate financial privacy disclosure governing information collected and shared in connection with that transaction.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through this website and related digital services in connection with:

  • Mortgage inquiries
  • Home purchase financing
  • Mortgage refinancing
  • Pre-qualification or pre-approval requests
  • Loan applications
  • Contact forms
  • Mortgage calculators and online tools
  • Email, telephone, and text communications
  • Advertising and lead-generation activities
  • Communications with Bay Capital mortgage professionals

Information collected during an actual mortgage application or transaction may also be governed by additional federal and state privacy notices provided directly by Bay Capital.

3. Definitions

For purposes of this Privacy Policy:

Affiliate means a financial or nonfinancial company related through common ownership or control.

Non-Affiliate means a financial or nonfinancial company that is not related through common ownership or control.

Joint Marketing refers to a formal arrangement between non-affiliated financial companies that jointly market financial products or services.

These definitions are consistent with those used in Bay Capital's current corporate privacy policy.

4. Information We May Collect

Information You Provide Directly

Depending on your interaction with Bay Capital, we may collect information including:

  • Full name
  • Mailing or residential address
  • Email address
  • Telephone number
  • Social Security number
  • Date of birth
  • Driver's license or other identification
  • Employment information
  • Employer information
  • Income
  • Wage statements
  • Assets
  • Liabilities
  • Payment history
  • Credit history
  • Property information
  • Mortgage information
  • Requested loan amount
  • Purchase price
  • Down payment information
  • Other financial or personal information necessary to evaluate a mortgage inquiry or application

Bay Capital's official privacy policy specifically identifies information such as name, address, Social Security number, telephone number, email address, employment information, income, assets, payment history, and credit history among the information it may collect.

Information Obtained From Other Sources

In connection with a mortgage inquiry or application, Bay Capital may also obtain information from sources such as:

  • Consumer reporting agencies and credit bureaus
  • Affiliates
  • Service providers
  • Verification providers
  • Other companies involved in processing or evaluating a mortgage transaction

Bay Capital's corporate privacy policy expressly states that information may be obtained from credit bureaus, affiliates, and other companies.

Website and Digital Information

When you use this website, certain technical or usage information may also be collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referral source
  • Advertising campaign source
  • Website interactions
  • Approximate location derived from an IP address
  • Cookie or advertising identifiers

Where this website uses Google Ads, Google Analytics, conversion tracking, or similar technologies, information may be collected to measure website traffic, advertising performance, and lead conversions.

These technologies should not be used to intentionally transmit sensitive mortgage application information such as Social Security numbers, credit data, or detailed financial documents to advertising platforms.

5. How Personal Information Is Used

Personal information may be used to:

  • Verify a consumer's identity
  • Respond to mortgage inquiries
  • Evaluate requests for products or services
  • Process a mortgage application
  • Determine potential loan eligibility
  • Verify income and employment
  • Obtain authorized credit information
  • Evaluate assets and liabilities
  • Communicate regarding a mortgage transaction
  • Provide customer service
  • Process or maintain transactions or accounts
  • Prevent fraud and manage risk
  • Comply with legal or regulatory requirements
  • Respond to court orders or legal investigations
  • Report information to credit bureaus where permitted
  • Improve website functionality and user experience
  • Measure advertising and marketing effectiveness

Bay Capital's official privacy policy states that personal information is used to verify identity, provide customer service, and evaluate requests for products and services.

6. Sharing of Personal Information

Bay Capital may share information where permitted or required for legitimate mortgage-lending and everyday business purposes.

This may include sharing information as necessary to:

  • Process a consumer transaction
  • Maintain an account
  • Evaluate a mortgage application
  • Verify information
  • Manage fraud or risk
  • Report information to credit bureaus
  • Respond to court orders
  • Respond to legal investigations
  • Complete services requested by a consumer
  • Satisfy regulatory requirements

Bay Capital's current corporate privacy policy states that certain information may be shared for everyday business purposes and that consumers generally cannot limit sharing necessary to process transactions, maintain accounts, respond to legal processes, or report to credit bureaus.

Information Bay Capital States It Does Not Share

According to Bay Capital's current corporate privacy policy, Bay Capital does not share consumer personal information for:

  • Joint marketing with other financial companies
  • Affiliate everyday business purposes
  • Affiliate marketing to consumers
  • Marketing by non-affiliated third parties

Bay Capital also states that mobile opt-in information, SMS consent data, and telephone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

This website's practices should remain consistent with those corporate commitments.

7. SMS and Telephone Communications

When you voluntarily provide a telephone number and affirmatively opt in to receive SMS communications, you may receive communications from Bay Capital Mortgage Corporation relating to matters such as:

  • Appointment reminders
  • Document requests
  • Mortgage-related follow-up communications

Message and data rates may apply, and messaging frequency may vary.

Consumers may opt out of SMS communications by replying STOP and may request assistance by replying HELP.

Consent to receive SMS communications is not required as a condition of obtaining Bay Capital's goods or services. Bay Capital's official policy further states that mobile opt-in data, SMS consent, and telephone numbers collected for SMS purposes will not be shared with third parties or affiliates.

Any lead-generation form on this website that includes SMS marketing consent should use clear, affirmative, and legally reviewed opt-in language rather than automatically enrolling users.

8. Credit Reporting Information

Where authorized and legally permitted, consumer credit information may be obtained and used in connection with a mortgage inquiry or application.

If a consumer believes Bay Capital has furnished inaccurate information to a credit bureau, Bay Capital's official privacy policy directs the consumer to contact the company in writing with the relevant account number and supporting information at its corporate address.

Bay Capital Mortgage Corporation
2553 Housley Road, Suite 200
Annapolis, MD 21401

9. Protecting Personal Information

Bay Capital states that it maintains security measures designed to comply with applicable federal requirements and protect customer information against unauthorized access and use.

Its published privacy practices specifically reference computer safeguards, secured files and buildings, employee access restrictions based on job responsibilities, and requirements that companies performing services for Bay Capital protect customer information.

While reasonable safeguards are used, no electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure.

Consumers should avoid sending Social Security numbers, bank statements, tax returns, or other highly sensitive financial documents through unsecured email or ordinary website contact forms unless the system has been expressly designated by Bay Capital for secure document transmission.

10. Cookies, Analytics and Advertising Technologies

This website may use cookies, pixels, tags, and similar technologies to:

  • Operate website functionality
  • Measure website traffic
  • Understand visitor interactions
  • Measure Google Ads conversions
  • Determine advertising campaign effectiveness
  • Improve website performance
  • Attribute inquiries to advertising sources

Where legally required, users may be presented with additional cookie or consent options.

Advertising and analytics platforms should not be configured to receive sensitive mortgage application information or other financial information that is unnecessary for advertising measurement.

11. Mortgage Calculators and Online Tools

Mortgage payment calculators, rent-versus-buy calculators, affordability calculators, and other financial tools on this website are provided solely for general educational and informational purposes.

Calculator results:

  • Are estimates
  • Do not constitute mortgage approval
  • Do not constitute a commitment to lend
  • Do not guarantee an interest rate
  • Do not guarantee loan eligibility
  • May not account for all taxes, insurance, mortgage insurance, HOA assessments, closing costs, or other expenses

Bay Capital's own general compliance statement provides that mortgage loans remain subject to borrower qualifications, property evaluation, applicable loan-to-value requirements, final credit approval, underwriting guidelines, program guidelines, and market conditions.

12. Texas Mortgage Regulatory Compliance

Mortgage lending activity in Texas is primarily regulated at the state level by the Texas Department of Savings and Mortgage Lending, which licenses or registers and regulates much of Texas's residential mortgage industry.

Bay Capital Mortgage Corporation and any Bay Capital mortgage loan originator conducting business in Texas must maintain the applicable licenses, registrations, or sponsorship required for the specific mortgage activities being performed.

The Texas Department of Savings and Mortgage Lending maintains separate mandatory consumer notices for entities classified as Mortgage Companies and entities classified as Mortgage Bankers. Current SML materials identify website complaint-notice requirements under 7 TAC §56.200(c) for mortgage companies and 7 TAC §57.200(c) for mortgage bankers.

The exact Texas SML complaint notice applicable to Bay Capital should be posted separately on the website after confirming Bay Capital's current Texas license or registration classification in NMLS Consumer Access.

I would not substitute custom language for that required regulatory notice.

13. Texas Real Estate Commission (TREC)

The Texas Real Estate Commission primarily regulates Texas real estate brokers, sales agents, inspectors, easement or right-of-way agents, and timeshare-related licensees; it is not the principal regulator of residential mortgage lending companies.

Accordingly, this Privacy Policy does not represent Bay Capital Mortgage Corporation as being regulated by TREC solely because it originates mortgage loans.

If a member of the Ray Campbell Team separately holds a Texas real estate license and performs real estate brokerage activities, that individual's brokerage activities may be separately subject to TREC requirements, including applicable consumer notices and representation rules.

14. Texas Data Privacy Law

The Texas Data Privacy and Security Act (TDPSA) generally provides Texas consumers with certain personal-data rights; however, the Texas Attorney General states that financial institutions governed by the Gramm-Leach-Bliley Act are among the entities exempt from the TDPSA, and certain GLBA-governed information is separately exempt.

Because Bay Capital's mortgage business handles financial information governed by federal financial privacy requirements, this Privacy Policy does not promise TDPSA rights that may not legally apply to Bay Capital or particular categories of financial information.

Consumers may nevertheless contact Bay Capital regarding questions or concerns about their personal information using the contact information provided below.

15. Data Retention

Personal and financial information may be retained for periods reasonably necessary to:

  • Process and complete mortgage transactions
  • Maintain legally required records
  • Satisfy regulatory requirements
  • Meet investor or agency requirements
  • Resolve disputes
  • Prevent fraud
  • Maintain appropriate business records
  • Respond to regulatory or legal inquiries

Information should be securely disposed of, deleted, or anonymized when retention is no longer required, subject to applicable legal and regulatory obligations.

16. Third-Party Service Providers

Bay Capital may use service providers to support legitimate mortgage and business operations.

These may include providers involved with:

  • Loan processing
  • Underwriting
  • Credit reporting
  • Income or employment verification
  • Appraisals
  • Title or settlement services
  • Technology infrastructure
  • Customer relationship management
  • Security
  • Analytics
  • Communications

Bay Capital's published privacy policy states that companies performing services on its behalf are required to protect customer information.

17. Third-Party Websites

This website may link to third-party websites or services.

Bay Capital is not responsible for the privacy practices, security, or content of websites it does not control.

Consumers should review the applicable privacy policy before submitting personal or financial information through any third-party website.

18. Real Estate Professionals and Settlement Services

In connection with a home purchase or mortgage transaction, consumers may separately interact with real estate agents, brokers, appraisers, title companies, settlement providers, insurance providers, and other professionals.

Any sharing of consumer information in connection with these relationships should occur only as permitted by applicable law and as reasonably necessary to facilitate the service or transaction requested by the consumer.

Nothing in this Privacy Policy authorizes any referral, marketing arrangement, or sharing practice prohibited by applicable federal or Texas mortgage or real-estate laws.

19. Marketing Communications

Where legally permitted and consistent with consumer consent, Bay Capital or its authorized representatives may communicate with individuals regarding mortgage-related products or services.

Consumers may opt out of certain promotional communications using the unsubscribe or opt-out mechanism provided.

Opting out of marketing communications does not prevent Bay Capital from sending necessary transactional, application-related, servicing, security, legal, or regulatory communications.

20. Children's Privacy

Bay Capital's mortgage services are intended for adults engaging in residential mortgage transactions.

This website is not designed to knowingly collect personal information from children under 13.

21. Equal Housing and Fair Lending

Mortgage lending decisions must be made in accordance with applicable federal and state fair-lending and housing laws.

This website should display the applicable Equal Housing Opportunity or Equal Housing Lender identification required for Bay Capital's activities and licensing status.

22. Changes to This Privacy Policy

Bay Capital or the operator of this website may update this Privacy Policy periodically to reflect changes in:

  • Law or regulation
  • Mortgage industry requirements
  • Business practices
  • Technology
  • Website functionality
  • Privacy or security practices

The updated version will be identified by a revised Effective Date or Last Reviewed date.

23. Contact Information

Questions concerning privacy, compliance, or Bay Capital's information practices may be directed to:

Bay Capital Mortgage Corporation
NMLS #39610

2553 Housley Road, Suite 200
Annapolis, MD 21401

Phone: 410-974-6044
Email: compliance@baycapitalmortgage.com

These are the corporate contact details currently published by Bay Capital Mortgage Corporation.